Returns Policy
Thank you for shopping with ROELUXE.
We hope you love every purchase you receive. If something isn't quite right, we're here to help.
Exchanges & Store Credit
We accept exchanges or store credit on eligible items within 7 days of delivery.
To be eligible, items must be:
- Unworn and unwashed
- Free of makeup, deodorant marks, fragrances, or stains
- In their original condition with tags attached
Items that do not meet these requirements may not be accepted.
Non-Returnable Items
For hygiene and quality reasons, the following items are final sale and cannot be returned or exchanged:
- Sale or clearance items
- Accessories
- Bodysuits
- Intimates
- Gift Cards
How to Request an Exchange
To request an exchange or store credit, please contact us at:
Please include:
- Your order number
- The item(s) you would like to exchange
- The reason for your request
Once reviewed, we will provide further instructions.
Please Note
Customers are responsible for return shipping costs unless an incorrect or damaged item was received.
Thank you for your understanding and for choosing ROELUXE.
Timeless Style, Made For You.